Cancertame Private Limited only acknowledges refunds for orders which have been placed using online payment methods (and not in the case of Cash On Delivery - COD orders), under the following terms:
Failure of payment, due to failure to establish a connection to the server. In such a case an automated refund will be initiated to your original payment method and you will be notified of the same by your bank. In case of any dispute provide proof of payment along with your bank statement for quicker resolution of the disputed payment.
A full refund will be offered within 3 months of purchase only if the bottle is sealed and no tampering has been done. For initiating a refund, kindly contact us at “support@honeyline.in”. Cancertame Private Limited holds the right to deny any case of refund if the medicine is found to be tampered with or due to any other reason which shall be notified to you.
Cash On Delivery (COD) orders are not eligible to be refunded and no return will be accepted on these orders. If a Cash on Delivery (COD) order is placed and rejected at the time of delivery due to any reason, then the person responsible for placing the order will be held accountable and legal action may be taken as per the decision of Cancertame Private Limited under Delhi jurisdiction.
Our refund policy is only applicable for orders placed through our website (www.honeyline.in). We urge our customers to go through the refund policy of any other platform through which you order our products, such as Amazon India, as orders placed through other platforms will not be eligible for refund directly through Cancertame Private Limited. We request you to contact the respective online platform through which you place your order for any refund related request.
Cancertame Private Limited acknowledges cancellation of orders under the following terms:
The cancellation request is generated before your order is shipped. Once your order has been shipped, it will be covered under our return/refund policy.
Orders placed using online/cash on delivery (COD) payment options are eligible for cancellation. A refund will be initiated only for orders placed using online payment methods once your order has been successfully cancelled.
Our cancellation policy is only applicable to orders placed through our website (www.honeyline.in). We urge our customers to go through the cancellation policy of any other platform through which you order our products, such as Amazon India, as orders placed through other platforms will not be eligible for cancellation directly through Cancertame Private Limited. We request you to contact the respective online platform through which you place your order for any cancellation related request.